Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-07 00:00:00', 0, 0, 0, 0, 0, 1, 0, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-07 00:00:00', 1, 0, 0, 0, 0, 0, 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:189
In Fcn.:stats_update_faq
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO incident_stats (ref_no, faq_date, faq_hits, interface_id) VALUES ('011120-000000', '2010-09-07 00:00:00', 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:solved.c
Line:68
In Fcn.:solved_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:UPDATE incidents SET solved_count = solved_count + 2, access_time = '2010-09-07 11:59:03' WHERE ref_no = '011120-000000'
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:573
In Fcn.:sql_execute
Called Fcn.:SQLExecute() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Answer
 
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  Reference #  
011120-000000
  Product  
MaxExchange
  MaxExchange Server
  Category  
Configuration
  Date Updated  
01/27/2010 10:13 AM

 Print  Print Answer 		  
  A program is trying to access e-mail addresses you have stored in Outlook
  Question
  When MaxExchange attempts to process data packets, the following message appears:

A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose “No”.

This issue affects all versions of Maximizer and MaxExchange, Outlook 2000 (security patch applied), and Outlook 2002 (XP).
  Answer
  Outlook’s Object Model Guard prevents any third party application from accessing Outlook via Simple MAPI, Extended MAPI, the Outlook Object Model, and CDO (Component Data Objects) without user consent.

The user is required to click the "Yes" button to allow MaxExchange to read emails and process normally.

The following website provides additional information about this issue:
http://windowsdevcenter.com/pub/a/oreilly/windows/news/patch_3_0700.html

Maximizer Enterprise 7.5 Users

Service Release 1 is the latest service release for Maximizer Enterprise 7.5. It includes fixes contained in Hot Fixes 1 to 6. Please click on the following link to download the service release:

Service Release 1 for Maximizer Enterprise 7.5

Maximizer Enterprise 7.0 Users

Service Release 2 for Maximizer Enterprise 7.0 resolves this issue. After installing the service release, verify that you have disbabled Override Extended MAPI.

Service Release 3 is the latest patch for Maximizer Enterprise 7.0. It includes fixes contained in Service Release 2. Please click on the following link to download the service release:

Service Release 3 for Maximizer Enterprise 7.0

Outlook Express 6 Users

For users of Outlook Express 6:

1. In Outlook Express 6, choose Tools > Options

2. Select the Security tab

3. Uncheck Warn me when other applications try to send email as me

4. Click Apply, then OK

This will prevent the OMG from bringing up the warning message.

Changes made
-content added (12/05/03)
 
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