Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-07 00:00:00', 0, 0, 0, 0, 0, 1, 0, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:79
In Fcn.:stats_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO stats (stat_date, hits, searches, assists, email_assists, smarts, sessions, ans_viewed, interface_id) VALUES ('2010-09-07 00:00:00', 1, 0, 0, 0, 0, 0, 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:../libapi/stats.c
Line:189
In Fcn.:stats_update_faq
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:INSERT INTO incident_stats (ref_no, faq_date, faq_hits, interface_id) VALUES ('091016-000002', '2010-09-07 00:00:00', 1, 1)
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:610
In Fcn.:sql_exec_direct
Called Fcn.:SQLExecDirect() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

SQL Error SQL Error
File:solved.c
Line:68
In Fcn.:solved_increment
SQL Fcn.:sql_exec_direct() returned -1
SQL Stmt.:UPDATE incidents SET solved_count = solved_count + 2, access_time = '2010-09-07 12:13:15' WHERE ref_no = '091016-000002'
SQL Error:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Internal Error Internal Error
File:../libdbapi/odbc2.c
Line:573
In Fcn.:sql_execute
Called Fcn.:SQLExecute() returned -1
Description:42000: [Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'MSI_SupportKB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

Answer
 
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  Reference #  
091016-000002
  Product  
Maximizer
  Maximizer CRM 10 Entrepreneur
  Category  
Patches-Downloads
  Date Updated  
10/21/2009 10:38 AM

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  Maximizer CRM 10 Entrepreneur Service Release 2
  Question
 

Maximizer CRM 10 Entrepreneur Edition Service Release 2 - Series 1943

This article provides information regarding Maximizer CRM 10 Entrepreneur Edition Service Release 2 - Series 1943

On this page
  1. Applicability
  2. Overview
  3. Download
  4. Installation
  5. Post Installation Instructions

Applicability

This service release applies to the following releases:

  • Maximizer CRM 10 Entrepreneur Edition - Series 1804
  • Maximizer CRM 10 Entrepreneur Edition Service Release 1 - Series 1910
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Overview

Maximizer CRM 10 Entrepreneur Edition Service Release 2 resolves the issue below.

Issues Resolved

The following issue is resolved in this update.

  1. Compatibility with Windows 7

    2. Maximizer CRM 10 Entrepreneur Edition Service Release 2 must be installed if you are installing Maximizer CRM 10 Entrepreneur Edition on Windows 7.

Installation of Maximizer CRM 10 Entrepreneur Edition Service Release 2 is optional if you are not installing Maximizer CRM 10 Entrepreneur Edition on Windows 7.

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  Answer
 

Download

Maximizer CRM 10 Entrepreneur Edition Service Release 2 is only available as a full installation.

Filename
Size
MaximizerCRMEntrepreneurEdition_10_SR2.exe
431 MB

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Install Instructions

Before installing, please be sure that you have your product serial number. Follow the instructions below to install Maximizer CRM 10 Entrepreneur Edition Service Release 2.

  1. Close all applications.
  2. Uninstall any Maximizer Add-ons (MaxMobile Lite 10, Accounting Link 10, or MaxLink 10 for Palm OS).
  3. Uninstall Maximizer CRM 10 Entrepreneur Edition or Maximizer CRM 10 Entrepreneur Edition Service Release 1.
  4. Download and install Maximizer CRM 10 Entrepreneur Edition Service Release 2.
  5. Reinstall the Maximizer Add-ons.
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Post Install Instructions

MaxMobile Lite 10 Service Release 1

Follow the instructions below if you are using MaxMobile Lite 10 Service Release 1.

  1. On the computer where MaxMobile Lite 10 Service Release 1 is installed, uninstall MaxMobile Lite 10 Service Release 1.
  2. Uninstall Maximizer CRM 10 Entrepreneur Edition.
  3. Install Maximizer CRM 10 Entrepreneur Edition Service Release 2.
  4. Install MaxMobile Lite 10 Service Release 1.

Accounting Link 10 Service Release 1 for QuickBooks

Follow the instructions below if you are using Accounting Link 10 Service Release 1 for QuickBooks.

  1. Uninstall Accounting Link 10 Service Release 1 for QuickBooks.
  2. Uninstall Maximizer CRM 10 Entrepreneur Edition.
  3. Install Maximizer CRM 10 Entrepreneur Edition Service Release 2.
  4. Install Accounting Link 10 Service Release 1 for QuickBooks.

MaxLink 10 for Palm OS

Follow the instructions below if you are using MaxLink 10 for Palm OS.

  1. Uninstall MaxLink 10 for Palm OS.
  2. Uninstall Maximizer CRM 10 Entrepreneur Edition.
  3. Install Maximizer CRM 10 Entrepreneur Edition Service Release 2.
  4. Install MaxLink 10 for Palm OS.


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